Smartcatの導入事例

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導入企業｜Babbel

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31 hours of work saved monthly: Babbel's translation transformation with Smartcat

出典: 31 hours of work saved monthly: Babbel's translation transformation with Smartcat

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課題・目的

Translation process required manual copying and pasting between platforms, including downloading and uploading content from WordPress and Google Docs.

Sourcing proficient vendors for numerous and rare language combinations was time-consuming and fragmented across networks and platforms.

Monthly invoicing was inefficient and error-prone, requiring manual cross-checking against spreadsheets.

導入後の効果

Saved 7 hours per month due to the WordPress connector.

Saved 4 hours per month in the invoicing process.

Saved 18 hours per month by avoiding manual translation assignments.

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導入事例の詳細

導入前の課題

Translation process required manual copying and pasting between platforms, including downloading and uploading content from WordPress and Google Docs.

Sourcing proficient vendors for numerous and rare language combinations was time-consuming and fragmented across networks and platforms.

Monthly invoicing was inefficient and error-prone, requiring manual cross-checking against spreadsheets.

Project management was complex and spread across multiple platforms and email, with no real-time visibility into vendor progress.

導入の目的

To streamline and centralize Babbel's translation and localization workflows to eliminate manual copying and pasting.

To reduce time spent sourcing vendors and managing suppliers for translations.

To simplify and automate invoicing and payments for freelance linguists.

To improve translation timeliness and maintain high translation quality across multiple languages.

導入後の効果

Saved 7 hours per month due to the WordPress connector.

Saved 4 hours per month in the invoicing process.

Saved 18 hours per month by avoiding manual translation assignments.

Saved 2 hours per month sourcing linguists.

Achieved 95% timely delivery of translations.

Delivered 100% quality content to internal stakeholders.

導入の決め手

Availability of a WordPress connector that automates pulling and pushing content between WordPress and the TMS.

Smartcat's AI-assisted translation and Editor enabling AI–human workflows and collaborative review.

Access to Smartcat Marketplace and AI sourcing to find vetted linguists, including rare language combinations.

Centralized payment automation allowing hiring and paying reviewers under one agreement and one invoice.

導入のプロセス

Smartcat WordPress connector pulls source content from WordPress into Smartcat; Smartcat AI produces initial translations in the TMS; vetted reviewers (freelancers or Smartcat Marketplace) check AI translations in Smartcat Editor; in-house localization and editor team approve; approved translations are saved to Translation Memory and automatically pulled back into localized WordPress pages. Google Sheets integration used similarly for marketing copy; procurement and AI sourcing used to find reviewers; payments handled centrally via Smartcat.

活用方法

Automated WordPress localization for Babbel Magazine, Google Sheets integration for marketing copy and assets, Smartcat Editor and AI Actions for translation and quality control, Smartcat Marketplace and AI sourcing for reviewer procurement, centralized payment/invoicing through Smartcat.

社内の反応

Localization team relieved by reduced manual workload (invoicing and project management); local editors find the WordPress integration helpful for formatting; team pleased with improved flexibility and coverage for uncommon language combinations.

今後の展望

Continue using Smartcat AI for multilingual marketing and sales materials; product team migrating to Smartcat as primary tool to localize Babbel's user interface.

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